水浒传
杭州开出全国首家滴滴司机服务授权旗舰店，吃饭休息是标配，还能线下解纠纷_我的网站
A | 20日，全国首家滴滴司机服务授权旗舰店在杭州正式揭牌启用。这并非普通商店，而是政企联动打造，囊括网约车司机跑车从业、日常生活、权益保障、诉求化解等四大场景的线下服务集合店。
The Pinglu Canal in South China's Guangxi Zhuang Autonomous Region started live-ship navigation trial on Wednesday. It is the first full-channel, all-vessel-type live-ship trial on the canal and the last test before the waterway fully opens to navigation in September, the CCTV News reported.
Four vessels of the 1,000-ton, 3,000-ton and 5,000-ton classes were deployed for the trial. Moving in phases along the canal's main channel, they will verify navigation under different operating conditions and test the performance of navigation aids across the entire route, comprehensively checking the safety and stability of the canal's channel, ship-locks, anchorages and service areas to lay a solid foundation for the canal's opening, said the report.
The Pinglu Canal is a backbone project of the New International Land-Sea Trade Corridor and the first canal linking inland rivers to the sea to be coordinated at the national level since the founding of the People's Republic of China. Overall construction progress has passed 98 percent, the report noted.
Notably, the canal's planned opening month of September coincides with the annual China-ASEAN Expo in Nanning, Guangxi.
The canal stretches 134.2 kilometers from the Pingtangjiangkou section of the Xijin reservoir area in Nanning, to the Beibu Gulf via Qinzhou city. It can handle 5,000-ton vessels.
Three navigation hubs — Madao, Qishi and Qingnian — are located from upstream to downstream, equipped with twin single-step 5,000-ton ship-locks with a designed annual one-way capacity of 89 million tons. Construction began in August 2022, with a total budgeted cost of 72.719 billion yuan ($10.78 billion), according to Nanning Evening News.
Once in operation, the canal will let ships from the middle and upper reaches of the Xijiang River sail directly to the Beibu Gulf. The canal will cut roughly 560 kilometers from the current inland waterway route to the sea via Guangzhou Port, shortening delivery time and lowering logistics costs, said Xinhua.
The first full‑route patrol of the Pinglu Canal was completed on August 8. During the patrol, maritime authorities conducted on‑site inspections of key navigation conditions, including channel dimensions, curved sections of the waterway, navigational clearance beneath bridges, ship‑lock approach channels and more, the Guangxi Daily reported.
Global Times
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B | 每天有将近9万名网约车司机奔波在杭州的大街小巷，为市民游客提供超140万车次、230万人次的出行服务。目前，杭州已建成各类出租车、网约车司机服务站近50家，致力于给司机师傅停车、充电、用餐、如厕、休憩、办事提供便利。这家专属网约车司机的“首店”有何不同？记者走进门店看到，除了有其他驿站同样配备的就餐、充电、休息等服务外，该门店的入口处设置了名为“杭州交通治理工作站”的服务台。“对司机来说，最头疼的就是有些投诉是通过线上沟通，难以自证。”在杭州开了10年网约车的滴滴司机刘海峰感触很深，“比如说车内有异味，我就无法向平台证明到底是司乘人员的问题，还是有客观原因。现在有了线下门店，就可以到店里来做人工审核。”据悉，该旗舰店已建立完善48小时问题闭环处置机制，彻底解决以往线上咨询和线上反馈效率低、沟通难的问题，实现“司机问题面对面解决”。滴滴杭州旗舰店合作商户负责人刘丹介绍，这样的维权服务不仅限于单个平台，而是覆盖所有网约车司机，“滴滴平台有业务人员驻店，如果是其他平台的司机遇到纠纷，也可以来门店咨询，我们联合了杭州交通、行业协会、派出所等相关部门，针对所有司机的实际情况进行公益的行业咨询、法律援助等。”实现“线上高效响应、线下闭环落地”的同时，该旗舰店还丰富了暖心服务的内涵。临近中午，不少网约车司机来店里用餐，两荤两素的盒饭仅需8.8元。如果司机没赶上饭点，可领取10元代金券，到附近的合作餐饮店用餐。
C | 据悉，通过工会、红十字会等多方公益资源的导入，该旗舰店已成为一站式、全周期的司机暖心服务枢纽——常态化开展清凉驿站、暖心帮扶、亲子开放日、爱心餐配送等多元化关爱活动，配套免费血压、身高、体重等基础健康检测服务，同时兼顾司机权益保障、身心健康、生活帮扶。自5月试运营以来，杭州、深圳、上海三地旗舰门店已累计服务司机超1.5万人次，司机到店满意度达98.6%。针对此次政企协同服务新就业群体、深化行业基层治理的创新实践，杭州市道路运输管理服务中心党委委员、副主任胡惠建表示：“新模式的探索不仅是给司机师傅增加歇脚的点，更要让他们感受到，来了有人管、问题有回应、困难能解决，真正实现司机诉求零距离对接、高效率处理，最终闭环落地。
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